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Customer Service
Atmos Energy is dedicated to delivering natural gas to your home or business safely and reliably.
We strive to provide our customers with the highest level of service possible and to achieve customer satisfaction.
Some of the services we offer include:
Customer Messages and Bill Inserts
To provide up-to-date information to our customers, the inserts and announcements enclosed in our monthly bills are available online.
Understanding Your Gas Bill
Understanding your gas bill is an important step to maximizing the efficiency of your energy consumption. View the details on a sample bill to understand the charges for distributing natural gas to you, cost for the natural gas based on the volume consumed, plus any taxes, franchise fees or other charges.
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Additional Resources
Start new service
If you're starting new service, you can either submit a request through our Connection Center,
or give us a call and we'll set up your account quickly.
Phone System Shortcut (.pdf) - Speed through our phone system to make a bank draft payment.
Gas Rates & Tarffs
Customer Information and Bill Inserts
Frequently Asked Questions
Some of the documents on this page are presented in Adobe© Portable Document Format (PDF). To view a PDF file, you must have the
Acrobat© Reader program, available for free by clicking the "Get Acrobat Reader" icon.
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