Bill Payment Assistance
It’s more important than ever to help our customers who are struggling with past due balances find solutions to pay their natural gas bill. If you need assistance paying your Atmos Energy bill due to COVID-19 because of illness, quarantine or a disruption at work, we're here to help.
These resources are available to assist you:
You can set up an installment plan that will spread out the payment of your balance over time. There is no charge or fee. To set up an installment plan, login to your Account Center and select the Payment Assistance tab. You can also call us during business hours to set up a plan that works for you.
Additional federal assistance funds have been released due to COVID-19 through the Low Income Home Energy Assistance Program (LIHEAP), in addition to Atmos Energy's Sharing the Warmth program funds. Financial assistance is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies.
(State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds are determined by your local agency)
Call or email us at commercialpaymentplan@atmosenergy.com to discuss your business account and set up an installment plan that will spread out the payment of your balance over time. There is no charge or fee.