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Atmos Energy Perspectives

Atmos Energy provides truck to nonprofit
Perspectives
Community
November 5, 2019

BEDFORD, Texas – Atmos Energy recently donated a 2014 Dodge Ram truck to 6Stones, a nonprofit in Bedford providing emergency assistance of food, clothing and other resources.

Atmos Energy Partnership with State Fair Makes a Texas-Sized Impact
Perspectives
Community
October 28, 2019
The State Fair of Texas is perhaps best known for its towering Big Tex mascot, its unique fried foods and its grandiose auto show, but Atmos Energy is honored to make its own Texas-sized impact on this annual event.
Atmos Energy Partners with Mississippi State University for Clean Energy Apartment Complex
Perspectives
Environment
September 25, 2019
Atmos Energy and Mississippi State University (MSU) teamed up with apartment developer Greystar and Blue Sky Power to build the $67 million College View Apartments.
One Click Payment is an example of innovation and superior customer service
Perspectives
Customer Service
September 17, 2019

One Click Payment was recently introduced to customers throughout the eight states served by Atmos Energy. Customers can now submit their monthly payment with a simple click of their smartphone. The concept was developed in 2018 as a result of meetings with four different customer focus groups, to discuss customer service concepts around appointments, web site usage and ways to make bill paying more convenient.

Innovation: Skills Based Routing connects callers to people with answers
Perspectives
Customer Service
September 9, 2019
Skills Based Routing (SBR), a new customer contact platform at the Amarillo and Waco Customer Support Centers, predicts a caller’s intent and routes the call to the customer support associate (CSA) most proficient with that person’s need.
Atmos Energy donates $50,000 to Refill Initiative
Perspectives
Community
September 5, 2019

Atmos Energy provided $50,000 to a jobs-training facility in the only state capital the company serves.

“I am very excited about the Refill Jackson Initiative that will bring new life to this area and new opportunity to young people in Jackson,” said Mississippi Division President David Gates.