Atmos Energy Working in Your Community | Atmos Energy

Atmos Energy Working in Your Community

DALLAS – April 6, 2020 – With your continued safety in mind, you will now see us wearing face coverings in your communities.  In light of new data about the spread of COVID-19, along with widespread evidence of coronavirus illness in communities around the country, the Centers for Disease Control and Prevention (CDC) recommended on Friday that all citizens wear a cloth face covering over their nose and mouth as an additional public health measure when other social distancing measures are difficult to maintain.

In support of the CDC recommendations, our employees will begin wearing cloth face coverings when working outside or around others unless doing so creates a safety risk or existing safety protocols require different personal protective equipment (PPE). Atmos Energy employees may be working in and around your neighborhood, but also for your protection, we will work with plumbers or other qualified persons so we can limit in-home customer interaction.

The CDC recommends cloth face coverings instead of medical-grade facemasks, because N95 respirator masks are in short supply and should be reserved for healthcare professionals and medical first responders.

“Our commitment to safety and reliability remains unchanged, so our team will wear face coverings while also maintaining a physical distance of at least six feet from other people, along with frequent hand washing and other CDC-recommended preventive actions,” said John McDill, Atmos Energy vice president of pipeline safety. “Atmos Energy employees and contractors are essential critical infrastructure workers, and we will continue to maintain vital natural gas services while protecting the safety of others as our nation responds to the coronavirus pandemic.”

Customers with any questions are encouraged to please call Atmos Energy directly at 888.286.6700 or visit

About Atmos Energy

Atmos Energy Corporation is the nation’s largest fully regulated, natural gas-only distributor of safe, clean, efficient and affordable energy. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and our infrastructure while continuing to invest in safety, innovation, environmental sustainability and our communities. An S&P 500 company headquartered in Dallas, Atmos Energy serves more than 3 million distribution customers in over 1,400 communities across eight states and manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas.  Find us online at, Facebook, Twitter, Instagram and YouTube.