b'SAFETY SAFETYAmbassador Program Boosts Safety Training Helps Save LivesDamage Prevention EffortsTraining is an essential element of safety, empowering our employees to perform their jobs safely while also keepingBecause third-party damage represents one of theour customers and the public safe. Drawing on their preparation and experience, several team members recently greatest threats to distribution systems, Atmos Energydemonstrated compassion, skill, and selflessness that was beyond compare and ultimately helped save lives. administers a Damage Prevention Ambassador Program that empowers team members to identify and preventWhile reading meters in a residential neighborhood, Service Technician Desmond witnessed a man fall off his roof. potential digging accidents in the field. In fiscal 2020,Desmond and a neighbor rushed to where the injured man lay on the ground, and Desmond coached the neighborambassadors inspected more than 28,000 excavationto assist the injured man according to his first aid and first responder training. When the paramedics arrived, sites, helping to prevent many potentially dangerous Desmond was told by the ambulance attendant that his medical training was invaluable in keeping the man safeand costly accidents. until help could arrive.For example, in our West Texas Division, where newhome growth is flourishing, Damage Prevention Ambassadors in cities like Midland, Odessa, Big Spring, I was grateful the first aid and first responder training that I receivedand Lubbock are always on the lookout for opportunitiesallowed me to help in this situation until the ambulance arrived.to raise awareness and strengthen relationships withPictured is Darsey, a Crew Leader who takes part in the Damage Desmondcontractors, homeowners, municipal utilities, and the public. Prevention Ambassador Program in the West Texas Division.The program encourages personnel driving a company vehicle to visit active excavator sites and ask if the workers called 811 before digging. If not, employees are empowered to stop work, distribute 811 literature and take photosof the excavation site for documentation in a mobile app. In another instance, Senior Construction Operators Jacob and Kolby, and Crew Foreman Marcus, had just finishedlunch when they came upon a woman holding a baby who was struggling to breathe. They quickly leaped into We use the app to be proactive in engaging contractors before they can possibly damage us, to make sure they haveaction, applying their CPR training to help the infant while simultaneously flagging down a passing ambulance. The called 811 and are digging safely around Atmos Energy underground facilities, said the West Texas Complianceparamedics stopped and quickly transported mother and baby to the hospital, and the team discovered later that day Manager. The West Texas Division has inspected more than 3,600 excavation sites to help ensure safe digging practices. that the baby was fine. The employees credit their company safety training in helping to save the infants life. Calling 811 to locate and mark utility lines is crucial for safe digging. Clem, a Crew Leader, marks a natural gas line with Pictured from left to right: Senior Construction Operators Kolby and Jacob, and Crew Foreman Marcustemporary paint in Louisiana.8 ATMOS ENERGY CORPORATION ATMOS ENERGY CORPORATION9'