b'A MESSAGE FROM LEADERSHIPLetter to Our StakeholdersFiscal 2020 Corporate Responsibility A tmos Energy is rooted in the belief that safety isOver the next five years, we plan to spend $11 billionat the center of everything we do, and it is ourto $12 billion to make our safe system even safer by enduring vision to be the safest provider ofreplacing 5,000 to 6,000 miles of pipe. Despite the and Sustainability Highlights natural gas services. To be sure, fiscal 2020 broughtpandemic, we have a reasonable plan to complete the challenges; however, our steadfast commitment to safetyreplacement of the remaining cast iron in our system by paired with the guiding principles of our culture,December 2021. Additionally, we remain on target to ENVIRONMENTAL AtmoSpirit, enabled us to emerge stronger andreduce methane emissions across our natural gasContinued to reduce methane emissions by replacing 845 miles of pipe demonstrate the resiliency and reliability of natural gas. distribution system by 50 percent from 2017 to 2035.Delivered 5.1 Bcf of RNG and CNG; equivalent to removing 58,000 cars fromYou can read more about our focus on safety and the road annually As the public health crisis escalated in the 1,400long-term sustainability on our website in the Corporate communities we serve, the safety of our employees, ourResponsibility section. Joined Our Nations Energy Future Coalition (ONE Future) customers, and our communities remained our focus. Therefore, we implemented employee and customerI want to thank all of our Atmos Energy employees, as SOCIAL safety practices and protocols to ensure continued safethey continue to provide our customers safe and reliableKicked off our rebranding efforts for Fueling Safe and Thriving Communities and reliable delivery of natural gas service. Doing ournatural gas service. I am extremely proud of theirP rovided over 226,000 training hours to our employees; approximately part to help slow the spread, more than 95 percent of ourdedication and commitment to keeping our 3.1 million 40 percent were delivered virtually 4,700 employees safely transitioned to remote work andcustomers, our 1,400 communities, themselves, andcontinued to perform at the highest level. We were abletheir families healthy and safe. At Atmos Energy, weContributed $14 million to charitable organizations to accomplish this because our culture of teamwork andtake immense pride in fueling safe and thriving inclusion means we can move fast and adapt quickly. communities every day, and we pledge to continue that GOVERNANCE outreach as part of our ongoing commitment to deliverTransitioned 95 percent of our employees to a digital working environmentWe took the early step to voluntarily suspend naturalsafe, reliable, affordable, and efficient natural gas.gas disconnections and announced a $1.5 million Launched a Corporate Responsibility section on our website to provide donation to stock the shelves at local food banks aroundThank you for your support of Atmos Energy.greater transparency around our ESG practices the country to support those in need. Additionally, we Formalized our corporate communications strategy to further improvedonated $1 million to energy assistance agencies in our engagement with all stakeholders service territories to support our friends and neighbors in need. We also helped arrange over $11 million in financial assistance through LIHEAP, our Sharing theKim R. CocklinWarmth program, and other assistance programs toExecutive Chairman of the Boardhelp struggling customers manage past-due balances.As part of our safety practices and protocols and to ensure the continued safe operation of our gas systems, employees wear face coverings and practice social distancing guidelines. We also implemented screening J. Kevin Akersprecautions to protect our customers and employees.President and Chief Executive OfficerThose actions provided us the ability to continue our system modernization work.2 ATMOS ENERGY CORPORATION ATMOS ENERGY CORPORATION3'