Georgetown, Texas | Atmos Energy

Georgetown, Texas

Overview

Late on Wednesday, Feb. 20, Atmos Energy arrived on scene at 507 River Bend in Georgetown to repair an underground natural gas leak on a section of polyethylene (plastic) pipe. Crews took immediate action, the leak was repaired, and we began continuous monitoring. During the process of continuous monitoring, the Georgetown Fire Department and Atmos Energy originally issued a precautionary evacuation of several residences and businesses in the River Bend area

Since May 15, 2019, all evacuations have been lifted. These evacuations were lifted according to our procedures and in coordination with the City of Georgetown.  

Contact Information

Atmos Energy representatives are available during business hours at 2411 Williams Dr. Suite 1 to further assist affected residents and business owners. We encourage residents and businesses to visit with us if you have questions or call 1.888.992.8667 to speak to an Atmos Energy representative in the Georgetown area.

What happened?

Late on Wednesday, Feb. 20, Atmos Energy arrived on scene at 507 River Bend in Georgetown to repair an underground natural gas leak on a section of polyethylene (plastic) pipe.  Crews took immediate action to repair the leak and began continuous monitoring.  During the process of continuous monitoring, the Georgetown Fire Department and Atmos Energy originally issued a precautionary evacuation of several residences and businesses in the River Bend area, but have since lifted that evacuation.

Is Atmos Energy still working in the area?

The safety of the public, our employees and our system is our highest priority. We will remain in the area to restore affected areas to their previous condition, such as repairing sidewalks and landscaping affected by excavation.

What is the status of the evacuations?

To date, all evacuations have been lifted. These evacuations were lifted according to our procedures and in coordination with the City of Georgetown.  

My business was affected due to the evacuation — what is the process to receive assistance?

Please click here to print the claim form for businesses.  With any questions, please call 888.992.8667 or take the completed form to 2411 Williams Dr. Suite 1 and our representatives will work with you on next steps.

I am a resident within the affected area and experienced personal property damage or loss during the evacuation. How do I file a claim?

Please click here to print the claim form for personal property damage or loss.  With any questions, please call 888.992.8667 or take the completed form to 2411 Williams Dr. Suite 1 and our representatives will work with you on next steps.

Smell Gas? Act Fast! 

Atmos Energy reminds anyone who thinks they smell natural gas inside their home or neighborhood to leave the area immediately and call 911 and the Atmos Energy emergency line at 1.866.322.8667. To learn more about natural gas leak detection, visit: www.atmosenergy.com/gassafety

How do I get the latest information?

Please return to this page anytime for the latest information, or call 1.888.992.8667 to speak with an Atmos Energy representative in the Georgetown area. If you would like to visit us in person, our representatives are available during normal business hours at 2411 Williams Dr. Suite 1 to further assist impacted residents and business owners.

Media Inquiries

For media inquiries, please email media@atmosenergy.com