Community

Fueling Safe and Thriving Communities

Compassion to give back to the communities we serve is woven into the culture of Atmos Energy. On average, our employees spend more than 35,000 hours each year donating their time and skills to community endeavors and nonprofit organizations. Through our Fueling Safe and Thriving Communities program, we donated more than $14 million in fiscal year 2021 to the places where we live, work, and serve. Our Fueling Safe and Thriving Communities program focuses on three essential pillars:

Fueling bright minds and healthy futures for our kids.
Fueling honor and thanks for our community heroes.
Fueling hope and growth for our neighbors.

Fueling Bright Minds and Healthy Futures

Atmos Energy partnered with local education foundations to provide book vending machines to local school districts. Book vending machines hold up to 300 books and provide a variety of different types of books from beginner to advanced elementary reading levels. In addition to providing students easy access to literature, they also serve as a great way to reward kids for good behavior, good grades, and good attendance.

Atmos Energy collaborates with local school districts and education foundations to promote childhood literacy. We help provide the resources needed to help students read at grade level by third grade. Third grade marks the shift from “learning to read” to “reading to learn,” which means deficient readers are at greater risk of falling behind.

Children in underserved school districts are more vulnerable to falling behind in grade-level reading proficiency, and remote and hybrid learning necessitated by the COVID-19 pandemic has exacerbated these vulnerabilities to an even greater degree. To improve third-grade literacy scores, Atmos Energy partners with United to Learn, United Way of Metropolitan Dallas, and many other nonprofit organizations dedicated to this cause. Through these partnerships with United Way of Metropolitan Dallas and Vooks, we provided approximately 116,000 one-year Vooks subscriptions to elementary school students and teachers. Vooks is a streaming platform that brings children's books to life with animated illustrations and narrated stories, making reading a more accessible and rewarding activity for parents, children, and teachers.

Fueling Safe and Thriving Communities means we are committed to doing our part to enhance childhood literacy and reduce food insecurity. Our efforts to ensure young children receive the tools they need to read on-level fuels bright minds and healthy futures for our kids.

Becky Palmer, Atmos Energy West Texas Division President

In 2021, Atmos Energy continued its partnership with United to Learn to sponsor their annual Learning Launch program. Learning Launch equips teachers in 47 Dallas ISD elementary schools with critical learning resources that are not addressed through limited public school budgets, including physical objects that aid understanding of writing, books organized in levels of difficulty for an emergent reader, tables, and rugs. At this year’s kickoff event, we presented United to Learn with a $50,000 donation to benefit Learning Launch, which will help support 26,100 students and more than 2,100 educators. We also offer our employees volunteer opportunities to help United to Learn with their childhood literacy efforts.

In fiscal year 2021, Atmos Energy donated to River Road Independent School District (RRISD) in Amarillo, TX to support classroom instruction and technology for all students in kindergarten through high school. This gift to RRISD is one of hundreds made by Atmos Energy as part of an enterprise-wide drive to invest in literacy, educational tools, and food security resources across the 1,400 communities we serve.

This wonderful donation comes at a critical time for our district in light of continued learning challenges due to COVID-19. It is evident Atmos Energy is a true, caring community partner. Parents, teachers, staff, and the community will greatly benefit from this timely gift.

Amanda Brown, Board President, River Road Independent School District

Supporting Healthy Futures

In addition to education, Atmos Energy recognizes that easy access to nutritious food and well-being support are critical to a healthy future. This year, Atmos Energy partnered with Fort Lewis College (FLC) in Colorado to improve food security and wellness support services for its diverse student body. FLC is one of six Native American-serving, non-tribal institutions that serves more than 50 percent students of color, with about 44 percent of its students experiencing food insecurity each month.

With a generous donation, Atmos Energy helped sponsor the creation of FLC’s Grub Hub Food Pantry, an integrated center for food security and student wellness that offers healthy, fresh groceries and meals to students in need, as well as support services such as Supplemental Nutrition Assistance Program (SNAP) registration, housing assistance, and health care information.

To shift the dignity of the shopping experience at a food pantry, we wanted to provide students with consistent, fresh options and we also wanted to pay farmers and ranchers a fair market price for their food, which was in alignment with Atmos Energy’s philanthropy goals.

Becky Clausen, Faculty Advisor, Fort Lewis College

With this funding, student interns are now paid, and Grub Hub has launched a new collaboration with the Good Food Collective to purchase locally sourced food. Of the 7,240 pounds of food distributed last month, nearly 1,000 pounds came in from local producers, an accomplishment made possible through the Atmos Energy gift.

In Texas, Snack Pak 4 Kids (SP4K) provides children with reliable, nutritious food to take home over the weekend. With one in four children in Texas facing food insecurity, SP4K is focused on ending weekend hunger by providing a backpack filled with kid-friendly snacks for students in need who live in the Amarillo area and its surrounding communities.

In 2010, founders Dyron and Kelly Howell discovered Amarillo was the largest city west of Dallas without a weekend backpack program. At that time, more than 3,200 children in the Amarillo Independent School District relied only on the meals served to them at school, leaving hundreds of children hungry throughout the weekend. Today, the program serves more than 10,000 kids in 51 school districts and partners with teachers, counselors, principals, or school staff to identify students living in food-insecure households. Each week, volunteers pack bags filled with brand-name nutritious food items and deliver them to participating schools. Once received, school staff transitions the food in the bags to backpacks to be discreetly sent home with students each Friday. The backpack not only supports the student in need but contains enough food to also support any siblings at home who are not school age. Atmos Energy began its partnership with SP4K in 2016 and, through its Fueling Safe and Thriving Communities program, continues to volunteer and donate needed funds to support SP4K’s mission.

Atmos Energy also continued its eight-year partnership with Top Crops, a continuing education program on the campus of Western Kentucky University that teaches individuals with intellectual disabilities how to become gardeners and sellers of healthy food for the Bowling Green community. In 2021, our employees volunteered to build elevated garden beds, assembled a high tunnel to support an extended growing season, and supported gardeners by planting, harvesting, and preparing produce to be sold. Top Crops produce is sold at the Community Farmers Market in Bowling Green, Kentucky, giving more than 100,000 Warren County residents access to fresh fruits and vegetables.

In 2021, Atmos Energy donated $100,000 to the North Texas Food Bank that will provide 300,000 meals to more than 800,000 North Texas residents who struggle with hunger. The North Texas Food Bank service area has the country’s fifth highest number of food-insecure children. It works year-round with schools and social service organizations in 13 counties to provide nutritious foods to kids in need.

We are thankful for corporate partners like Atmos Energy that are bridging the gap between hunger and help in North Texas. Their gift addresses the significant hunger needs in our community, including the 1 in 5 children who are facing food insecurity. We are deeply grateful for Atmos Energy’s trust and will use these funds to advance our mission of a hunger-free and healthy North Texas.

Trisha Cunningham, President and CEO, North Texas Food Bank

Atmos Energy also donated $150,000 to CitySquare’s food programs. Focused on the health of its community, staff, and volunteers, CitySquare operates a drive-thru food pantry and a walk-up station for individuals who walk or take the bus. Groceries are pre-packed to help make the process quick and safe to maintain necessary safety precautions. Because $250 covers the cost of one month’s food for a family of four, this donation will help relieve hunger for up to 600 families across the Dallas-Fort Worth metroplex.

In Dallas County, Atmos Energy is proud to support the Food for Thought program at Irving Schools Foundation, which has provided more than 50,000 meals since 2019. During the school year, Irving Schools Foundation provides 1,400 food bags each week to 35 Irving campuses, which in turn distribute the food bags to students who have been identified as at-risk for food insecurity, or who have asked for help.

Many of our Mississippi employees chose to support Extra Table by filling company-sponsored healthy snack packs to fight child hunger in the community. Extra Table purchases new, healthy, and shelf-stable food and delivers it monthly to food pantries and soup kitchens across the state.

In 2021, Atmos Energy supported Grand Central Station – The Dining Car Soup Kitchen to help fund their food bank and open kitchen, in addition to feeding Sherman Independent School District students in need.

Honoring Our Community Heroes

Atmos Energy shows respect and gratitude to firefighters, police officers, medical teams, veterans, teachers, and many other heroes in our communities by supporting their work in the communities we serve. We partner with local first responders to offer natural gas safety training, promote home safety guidance to residents, and support victims of natural disasters. We provide meals to local medical teams and first responders working around the clock to care for patients in need. We also support educators with school supplies, classroom resources, and tools to improve early childhood literacy.

Meals for Healthcare Heroes

Healthcare professionals are at the front line of protecting and caring for our communities, and their ongoing efforts during the COVID-19 pandemic are nothing short of heroic. To show our appreciation, Atmos Energy partnered with local restaurants across our footprint to deliver more than 25,000 meals to first responders and healthcare workers during National Hospital Week. The initiative provided meals to these community heroes throughout the week while supporting local restaurants that have struggled to stay open during the pandemic.

Supporting First Responders

At Atmos Energy, we believe our first responders are an integral part of keeping our communities safe and pay tribute to their selflessness year-round.

In our Colorado and Kansas communities, we embrace celebrating our first responders every day and recently donated $120,000 to our local fire departments and volunteer fire departments so that they could purchase personal protective gear and innovative technology. In addition, this donation supports firefighter training, community safety programs that teach home safety tips and natural disaster preparedness, and search and rescue efforts for victims of avalanches, wildfires, or even white water rafting accidents.

Our Colorado and Kansas firefighter partnerships are echoed throughout the 1,400 communities Atmos Energy serves, with first responder partnerships established across the enterprise. From providing a hearty meal to our paramedics to supporting our police officers’ National Night Out programs to funding emergency preparedness education, we support our first responders’ heroic efforts to care for our communities.

Helping Our Communities Stay Warm

Helping our communities stay warm during the year is one of Atmos Energy’s highest priorities. Through a variety of energy assistance programs, we help eligible customers experiencing financial hardship to pay their gas bills on time every month. We also maintain a partnership with Habitat for Humanity to construct new, energy efficient homes for deserving families.

This year, thanks to donations from Atmos Energy, Habitat for Humanity completed two new homes in Colorado, one of which is a Zero Net Energy home as described here. In addition, we donated to Habitat for Humanity in Amarillo, Texas to provide natural gas infrastructure and high-efficiency ENERGY STAR natural gas appliances to six new homes in a new development in the El Barrio neighborhood.

Throughout the year, Atmos Energy offers financial assistance to the elderly, the disabled, veterans, and income-qualified families in our service areas struggling to pay their gas bills. Our Sharing the Warmth program is supported by donations from our customers and Atmos Energy. This program distributes funds to local nonprofit organizations that provide utility bill assistance. We also partner with nonprofit agencies that participate in the federally funded Low Income Home Energy Assistance Program (LIHEAP), which helps meet the energy needs of underserved families.

To supplement the $3.6 million in Sharing the Warmth contributions, Atmos Energy donated an additional $2 million to over 100 agencies and nonprofits across the eight states we serve. These funds not only provide support to customers for utility bills but also weatherization upgrades, in addition to repair and replacement of customer-owned natural gas appliances and piping.

Sharing the Warmth funds really benefit people on fixed incomes between $750 and $1,250 per month. When our clients receive Sharing the Warmth funds, they leave my office saying they will be able to sleep soundly now that a weight has been lifted off their shoulders.

Kay Lowe, Multi-Service Center Manager, Johnson County, Kansas Human Services Department

Atmos Energy has offered a Conservation and Energy Efficiency Program in the Mid-Tex service area since 2008. In the past year this program, referred to as Keeping the Warmth, helped 334 income-qualified and senior citizen households reduce their energy consumption and lower utility bills. Atmos Energy customers who are at or below 200 percent of the federal poverty guidelines may apply for Keeping the Warmth assistance through one of our partner agencies to receive materials and installation services such as:

  • Gas water heater blankets
  • Gas heater and water heater replacement
  • Attic, wall, and floor insulation
  • Caulking, weather-stripping, and duct sealing
  • Wall outlet covers, aerators, and carbon monoxide detectors

Virtual Energy Assistance Blitzes

Atmos Energy partnered with Catholic Charities of NE Kansas to conduct a virtual energy assistance blitz to help customers in the Olathe and Lawrence areas pay their natural gas bills.

To better provide immediate and easy access to funding throughout the pandemic, Atmos Energy continued its partnership with local energy assistance agencies to host virtual “blitzes.” These virtual events took place on a designated day and distributed bill assistance to qualified customers via phone. Atmos Energy collaborated with our Energy Assistance team to make this previously face-to-face process completely virtual by installing in-home technologies capable of supporting the process. Our investment allowed Atmos Energy customers to continue receiving funding on the spot for past-due debt, deposits, and service charges. In 2021, through intentional outreach, education, and communication with its community action agencies, nonprofits, and customers, Atmos Energy helped 53,445 households receive assistance through LIHEAP, Sharing the Warmth, and other programs.

HIGHLIGHT STORY
Building Energy Efficient Homes With Habitat for Humanity

This year, Atmos Energy continued its 25-year partnership with Habitat for Humanity to sponsor new energy-efficiency homes for deserving members of our communities. Together with the Schlessman Family Foundation, we donated $100,000 to help Greeley-Weld Habitat for Humanity build a Zero Net Energy (ZNE) home in Evans, Colorado. A ZNE home produces the same amount of energy it consumes in one year. This is achieved by incorporating high efficiency natural gas appliances, top-rated insulation, solar technology, and advanced weatherization features. The combined technologies make it possible for the estimated natural gas and electric monthly utility bills to be less than $50 per month. Two additional ZNE projects are underway in Dallas, Texas and Taylor, Texas.

“At Atmos Energy, we believe affordable housing starts with affordable energy,” said Rob Leivo, Atmos Energy vice president of marketing. “By pairing solar with the low cost and environmental benefits of natural gas, this tightly built home will significantly lower monthly utility bills and reduce greenhouse gas emissions so that the family who lives is this house can balance their household budget.”

Southwest of Evans in Cortez, Colorado, Atmos Energy also provided a $65,000 gift to Habitat for Humanity of Montezuma County to help build its most energy-efficient home to date, with monthly utility bills averaging about $20 per month. The recipient, Marcia Clark, is a Cortez resident and a dedicated caregiver at both a local nursing home and for her special needs grandson who lives with her. This is Habitat for Humanity’s seventh home built in Cortez, and the chapter’s first project to focus on energy efficiency and lower carbon emissions. Atmos Energy has built 15 homes with Habitat for Humanity chapters across Colorado over the last 25 years.

A third collaboration with Habitat for Humanity is currently underway in Amarillo, Texas. Atmos Energy donated $40,000 to provide natural gas service to six new Amarillo Habitat for Humanity homes in the newly developed Lee Green’s Addition of the El Barrio neighborhood. With these funds, our service teams will install natural gas service lines in the neighborhood and provide high-efficiency ENERGY STAR natural gas appliances.

HIGHLIGHT STORY
Hurricane Ida Relief Through American Red Cross

In August 2021, Hurricane Ida made landfall in Louisiana and devastated many of the communities we serve. To provide essential resources and support to families in need, Atmos Energy made an immediate donation of $1 million to the American Red Cross. This contribution provided overnight shelter stays in emergency lodging, meals and snacks, relief items, and impacted more than 23,700 individuals who experienced heartbreaking loss.

“Everyone at Atmos Energy is keeping those impacted by Hurricane Ida in our thoughts and prayers. Our strong culture has been called upon once again to support our teammates, family, friends, neighbors, customers, and communities. We proudly support the American Red Cross and their efforts to mobilize quickly to provide safe shelter, meals, and comfort for families in need.” - Kevin Akers, Atmos Energy President and CEO.

For more than 22 years, Atmos Energy has supported the American Red Cross’s mission to provide supplies and assistance during and following natural disasters with cumulative donations of more than $3 million. Our support has helped meet the immediate needs of our neighbors across the 1,400 communities we serve.

HIGHLIGHT STORY
Week of Giving 2021

Our employees take enormous pride in their commitment to Fuel Safe and Thriving Communities. During our annual Week of Giving campaign, employees across the enterprise pledged more than $827,000 in donations to benefit No Kid Hungry, The Salvation Army, and United Way. Further amplifying the impact of this tremendous financial support, the company matched all employee donations to bring the total amount raised to $1.6 million. These organizations will use these vital resources to enrich childhood literacy, provide nutritious meals, and offer a helping hand to our most vulnerable neighbors. During Week of Giving, employees across the enterprise participated in various activities to give back to communities where they work and live.

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