You can manage your enrollment for email or SMS text notifications regarding your account from Atmos Energy by logging into your Account Center and or calling our Customer Contact Center during business hours at 888.286.6700.
Atmos Energy uses short code 89407 for automated billing and service text messages. In the future, we will be using short code 78207 for automated marketing text messages.
When you opt-in to receive a text message from Atmos Energy, we will send you a message asking you to confirm your signup. Text "Y" to 89407 to confirm your text notification preference. Message and data rates may apply. Message frequency varies by use.
When you opt-in on your account to receive automated billing and service text messages from Atmos Energy, we will send you a message asking you to confirm your signup. Text "Y" to 89407 to confirm your text notification preferences. Message and data rates may apply. Message frequency varies by use.
Opting in to SMS text messaging is purely optional and you do not need to opt in to receive services from Atmos Energy.
You can cancel text message notifications at any time. Text “STOPALL” to 89407 to no longer receive any billing or service text messages from Atmos Energy. After you send the message "STOPALL" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from Atmos Energy.
You can also cancel certain types of text message notifications at any time. Text the below 'STOP' code to 89407 to specify what kind of text message(s) you wish to cancel. We will send you a confirmation text that you have unsubscribed and will no longer receive that type of message(s) from Atmos Energy.
Text STOPNEW to 89407 to cancel new bill notifications.
Text STOPDUE to 89407 to cancel bill due notifications.
Text STOPPAY to 89407 to cancel payment receipt notifications.
Text STOPRET to 89407 to cancel returned payment notifications.
Text STOPSON to 89407 to cancel service order notifications.
Text STOPOUT to 89407 to cancel outage notifications.
Text STOPALL to 89407 to cancel all text message notifications.
If you would like to start receiving text messages again, please log in to your Account Center, select Notification Preferences, and select the type of message(s) you wish to receive.
If you need assistance with keywords, you can text "HELP" to 89407 and Atmos Energy will respond with instructions on how to use our text message service as well as how to unsubscribe. You can also send an email to sms-support@atmosenergy.com or call 888.286.6700 during business hours.
In the future, when you opt-in on your account to receive automated marketing text messages from Atmos Energy, we will send you a message asking you to confirm your signup. Text "Y" to 78207 to confirm your text notification preferences. Message and data rates may apply. Message frequency varies by use.
Opting in to SMS text messaging is purely optional and you do not need to opt in to receive services from Atmos Energy.
You can cancel text message notifications at any time. Text “STOP” to 78207 to no longer receive any marketing text messages from Atmos Energy. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from Atmos Energy.
If you would like to start receiving text messages again, please log in to your Account Center, select Notification Preferences, and select the type of message(s) you wish to receive.
If you need assistance with keywords, you can text "HELP" to 78207 and Atmos Energy will respond with instructions on how to use our text message service as well as how to unsubscribe. You can also send an email to sms-support@atmosenergy.com or call 888.286.6700 during business hours.
Notifications sent by SMS text message may result in additional charges from your cellular provider, depending on your text message and data plan. Message and data rates may apply. Message frequency varies by use. T-Mobile and other mobile carriers are not liable for delayed or undelivered text messages. Contact your wireless provider if you have questions about your data or text plan. See below for mobile carriers that are supported.
To review our Privacy Policy, click here.
Supported Carriers Alltel AWCC, AT&T, Boost, Cricket, Cellcom, Cellular South, Cincinnati Bell, MetroPCS, Nextel, nTelos, Sprint, T-Mobile, Verizon Wireless, Virgin Mobile, U.S. Cellular, ACS Wireless, Bluegrass Cellular, Centennial Wireless, ECIT – Cell One of East Central IL, EKN/Appalachian Wireless, GCI Communications, Illinois Valley Cellular, Immix Wireless/PC Management, Inland Cellular, Nex-Tech Wireless, RCC/Unicel, Revol, Thumb Cellular, United Wireless, West Central Wireless
Atmos Energy is engaged in regulated utility operations. Atmos Energy Corporation. All Rights Reserved.