Atmos Energy Corporation
P.O. BOX 650205
Dallas, TX 75240
Several companies in the Atmos Energy "Family of Companies" are separate affiliates of Atmos Energy and are not regulated by regulatory agencies. You are not required to purchase their products to continue to receive quality regulated services from Atmos Energy Corporation.
Atmos Energy respects your right to privacy and recognizes our responsibility to protect the confidentiality of your proprietary customer information, including the following:
- information provided on applications and other forms;
- information about your transactions and account experiences with us;
- information from outside sources, such as credit bureaus.
Be assured that Atmos Energy does not sell any customer-specific information. However, Atmos Energy may sometimes disclose or provide customer information to affiliated or non-affiliated third parties to respond to a customer request for service, provide appropriate service, better understand customer needs or provide opportunities we think may be of interest to our customers. Furthermore, we maintain reasonable safeguards to secure and protect your proprietary customer information.
Atmos Energy may also disclose customer information as permitted or required by law, including, for example:
- to credit reporting agencies as permitted by law;
- to local, state and federal law enforcement pursuant to lawful process:
- to your local transmission and distribution service provider;
- to affiliated and non-affiliated third parties acting on our behalf; and
- to the appropriate regulatory agencies as part of their regulatory oversights.
Our website contains energy-related information that may be of educational interest to children. However, Atmos Energy does not seek to gather any information from or about children under the age of 18. We urge all children and teens to seek parental consent before providing any identifiable information to ANYONE on the Internet.
Your trust and confidence in Atmos Energy is our first priority. The protection of you privacy is our job — and our promise.
Subscriptions and Services
You are not required to register or provide information to us to view much of our site. To obtain services from Atmos Energy or subscribe to certain portions of our website, such as customer-specific portals or other services provided by Atmos Energy or its affiliates, you may be asked for personal information. We will use your information to personalize your web experience or to provide the services you requested. Atmos Energy will only use your information in accordance with this Policy.
Atmos Energy will endeavor to take all steps deemed reasonable by Atmos Energy to keep secure any information we hold about you, and to keep this information accurate and up to date. However, Atmos Energy will not be held responsible for events arising from unauthorized access to your personal information
Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by Atmos Energy.
Third-Party Payment Processing
Atmos Energy uses third parties to process credit card and ATM/debit payments. The information you provide in connection with these payments is securely transmitted to the third party processors, and is not stored by Atmos Energy.
Links to Other Sites
The Atmos Energy website may contain links to other websites not affiliated with Atmos Energy. Atmos Energy is not responsible for the privacy practices or the content of such websites and recommends that you carefully read the privacy policies of each site you visit.
Atmos Energy uses appropriate commercially available anti-virus software to ensure that this website does not contain or carry viruses. However, due to the rapidly developing nature of viruses and the Internet, we strongly recommend that you employ similar anti-virus software when accessing Atmos Energy websites. Atmos Energy makes no warranty that its websites or e-mail correspondences are free from such viruses.
Acceptance and Jurisdiction
Atmos Energy reserves the right to modify or amend this Privacy Statement. Atmos Energy will communicate material modifications or amendments to our customers and will post such modifications or amendments to the Atmos Energy website.