We are replacing service lines in many neighborhoods. A service line is the pipe that runs from your street or alley to your natural gas meter. 

Natural gas service is delivered to your home through a vast pipeline network that starts at a supply or storage facility. After leaving this facility, natural gas is transported through transmission lines to the Atmos Energy City Gate and into our distribution main lines. 

These pipelines are crucial to providing a dependable supply of natural gas for growing communities. Atmos Energy's distribution main pipelines and transmission pipelines are upgraded with new materials as pipelines age, customer demand increases and safety standards change.

How does a pipe replacement project in my neighborhood affect me?

You may notice Atmos Energy crews and contractors working in your neighborhood to install or replace pipelines. This process includes locating and marking various underground utilities such as water and cable, replacing main and service lines, relocating indoor meters to the outside of homes and restoring property to original or better condition.   

Will you need to dig up my yard, sidewalk or driveway— and if so, who’s going to fix it?

Before work begins, we will record the entire construction path to document the condition of sidewalks, driveways, curbs, etc. to ensure any needed repairs will be made accurately. Initial restoration, such as leveling of surfaces, will be completed as the project progresses. 

How can I ask a question? 

To get in touch with an Atmos Energy representative about a pipeline modernization project, click here to fill out a form. Someone will get back with you within two business days.