We support the recommendations of the Task Force on Climate-Related Financial Disclosures (TCFD) and have committed to work toward implementation. Governance of this work is managed by the Corporate Responsibility, Sustainability, & Safety Committee of the Board of Directors (CRS&S) and is included in its Committee Charter. This committee also provides governance for the Company’s efforts for the broader ESG strategies and commitments. Atmos Energy's deliberate, integrated, enterprise-wide approach to TCFD recommendations underscores our commitment to meaningful implementation and continual improvement. We encourage you to read more about our Governance and Risk Management under the Corporate Governance heading. Additionally, we make disclosures based on the Sustainability Accounting Standards Board (SASB) and Global Reporting Initiative (GRI) frameworks and include relevant key performance indicators (KPIs) where possible. Atmos Energy has opted not to use the CDP framework because it is not tailored to the natural gas utility business. Each report section will include Atmos Energy’s overall approach to managing the topic, available performance data, recent highlights, and any forward-looking statements/goals that can be disclosed.

2021 Sustainability Accounting Standards Board (SASB) Index

Code Accounting Metric Location or Direct Response
Activity Metric
IF-GU-000.A Number of: (1) residential, (2) commercial, and (3) industrial customers served Historical information is available in the Atmos Energy Corporation Statistical Summary, which is available on the Atmos Energy Website.
IF-GU-000.B Amount of natural gas delivered to: (1) residential customers, (2) commercial customers, (3) industrial customers, and (4) transferred to a third party Historical information is available in the Atmos Energy Corporation Statistical Summary, which is available on the Atmos Energy Website.
IF-GU-000.C Length of gas (1) transmission and (2) distribution pipelines At September 30, 2021, in our distribution segment, we owned an aggregate of 71,921 miles (115,745 km) of underground distribution and transmission mains throughout our distribution systems. These mains are located on easements or rights-of-way. We maintain our mains through a program of continuous inspection and repair and believe that our system of mains is in good condition. Through our pipeline and storage segment we also owned 5,699 miles (9,171 km) of gas transmission lines.
Energy Affordability
IF-GU-240a.1 Average retail gas rate for (1) residential, (2) commercial, (3) industrial customers, and (4) transportation services only Historical information is available in the Atmos Energy Corporation Statistical Summary, which is available on the Atmos Energy Website.
IF-GU-240a.2 Typical monthly gas bill for residential customers for (1) 50 MMBtu and (2) 100 MMBtu of gas delivered per year

For residential customers using 50 MMBtu per year the average bill is  $52.95

For residential customers using 100 MMBtu per year the average bill is  $85.84

IF-GU-240a.3 Number of residential customer gas disconnections for non-payment, percentage reconnected within 30 days

This is a metric that we do not publicly disclose. However, we proactively work with customers to provide them with solutions should they experience financial hardship. We are able to provide our customers with financial assistance should the need arise through programs like Sharing the Warmth and LiHEAP. More information about our Energy Assistance Programs can be found in Helping Our Communities Stay Warm.

IF-GU-240a.4 Discussion of impact of external factors on customer affordability of gas, including the economic conditions of the service territory Atmos Energy's natural gas bills are some of the lowest recurring household expenses for our customers in the jurisdictions where we operate. We provide a comparison of our monthly gas bill in our monthly investor report along with providing a detailed chart of our bills historical growth and factors that impact customer bills.
End-Use Efficiency
IF-GU-420a.1 Percentage of gas utility revenues from rate structures that (1) are decoupled or (2) contain a lost revenue adjustment mechanism (LRAM) In our distribution segment, we have weather normalization of Weather Normalization Adjustment (WNA) mechanisms in all states, except for Colorado. This substantially mitigates the adverse effects of warmer-than-normal weather for meters in those service areas. We have one formal lost revenue adjustment mechanism called the DSM in Colorado. We also have formula rate mechanisms in place in four states that provide for an annual rate review and adjustment to rates. In our pipeline and storage segment, approximately 80% of this segment’s revenues are earned from delivery services to local distribution companies (including our Mid-Tex Division) under a straight/fixed variable rate design.   
IF-GU-420a.2 Customer gas savings from efficiency measures by market

Gas savings efficiency measures are only permissible in jurisdictions where it is allowed by our regulators. Currently we have four energy efficiency programs in our service areas.

Colorado (Tariff Sheet 8a)
Gas Demand-Side Management Cost Adjustment (G-DSMCA) All sales rate schedules for natural gas service are subject to a Gas Demand-Side Management Adjustment (“G-DSMCA”) Designed to prospectively recover prudently incurred costs of Demand-Side Management Programs (“DSM Programs”) in accordance with Gas Demand-Side Management Rules 4750 through 4760 of the Commission’s Rules Regulating Gas Utilities and Pipeline Operators, 4 Code of Colorado Regulations 723- 4 (“Gas DSM Rules”). The G-DSMCA Factor shall be separately calculated and applied to the Company’s base rates schedules for residential, small commercial and commercial customers. The Company shall recover the annual expenditures projected for that year over a one-year period with the G-DSMCA Factor.

Mississippi (Energy Efficiency Rider Tariff)
The purpose of the Energy Efficiency Cost Recovery (EECR) Rider is to establish the EECR Rate(s) by which the Company will recover its energy efficiency Quick Start Plan program costs approved by the Mississippi Public Service Commission (“Commission”), including (1) the incremental energy efficiency program costs (“Incremental Program Costs”) and (2) lost contribution to fixed cost (“LCFC”) (collectively, the “Recoverable Costs”), all as described in Rule 29, “Conservation and Energy Efficiency Programs,” of the Commission’s Rules and Regulations Governing Public Utility Service, and as approved by the Commission in Docket 2010-AD-2 on July 11, 2013. Recovery of Incremental Program Costs is limited to the incremental costs which represent the direct program costs that are not already included in the then current rates of the Company.

Mid-Tex (Conservation and Energy Efficiency Rider)
Atmos Energy Corporation’s Mid-Tex Division provides a Conservation and Energy Efficiency program which offers assistance to residential and commercial customers to encourage reductions in energy consumption and lower energy utility bills. The proposal is one where Atmos Energy shareholders will fund a half of the allowable expenses incurred annually, with a customer rate component providing the remainder of the funding. The programs offered under Rate Schedule CEE will be consistent with similar conservation and energy efficiency programs offered by other gas utilities and may include, but not limited to residential and commercial customer rebates for high efficiency appliances and equipment, as well as a low income customer weatherization assistance program.

Louisiana (Energy Efficiency Rider Tariff)
The purpose of the Energy Efficiency Rider (“EER”) is to establish the EER Rate(s) used by Atmos Energy Corporation (“Atmos Energy” or the “Company”) to recover energy efficiency costs approved by the Louisiana Public Service Commission (“LPSC”) in its General Order in Docket R-31106, as revised and amended February 1, 2019 (the “General Order”). The energy efficiency costs include (1) the incremental direct Projected Energy Efficiency Program Costs (“PEEC”) and (2) the Lost Contribution to Fixed Costs (“LCFC”) described and approved by the LPSC in Section VI of the LPSC’s Energy Efficiency Rules attached to the General Order (“Rules”), collectively the “Recoverable Costs.” Recovery of the PEEC is limited to the incremental costs representing the direct program costs not included in the then-current rates of Atmos Energy, including those costs identified in Section VI of the Rules. The EER Rates will be calculated to recover Atmos Energy’s Recoverable Costs over the period in which the EER Rates will be in effect. The tariff becomes effective February 1, 2022.

Integrity of Gas Delivery Infrastructure
IF-GU-540a.1 Number of (1) reportable pipeline incidents, (2) Corrective Action Orders (CAO), and (3) Notices of Probable Violation (NOPV) Reportable Pipeline Orders - 6
Corrective Action Orders - 0
Notices or Probable Violation (NOPV) - 0
IF-GU-540a.2 Percentage of distribution pipeline that is (1) cast and/or wrought iron and (2) unprotected steel We publish this information in our annual DOT Report Filings. Additionally the data is made available on our website, in our annual Corporate Responsibility and Sustainability Report and in our monthly Investor Updates. As of December 31, 2020 we had approximately 6,700 miles of unprotected steel, which represents approximately 9% of our distribution pipeline. All remaining cast-iron pipe was replaced in calendar year 2021.
IF-GU-540a.3 Percentage of gas (1) transmission and (2) distribution pipelines inspected 

In fiscal year 2021, we inspected approximately 13% or 740.9 miles of the 5,737 total transmission miles for APT.

Atmos Energy surveys the approximately 77,000 miles of our distribution and transmission pipelines at rates and frequencies that meet and often exceed state and federal guidelines. Monitoring frequency of pipelines is determined by federal and state pipeline safety codes, accepted industry standards and internal Atmos Energy practices and procedures.

IF-GU-540a.4 Description of efforts to manage the integrity of gas delivery infrastructure, including risks related to safety and emissions

Atmos Energy is committed to being the safest provider of natural gas. That's why we invest approximately $2.0 billion a year to modernize our pipeline infrastructure.

Our system includes more than 77,000 miles of distribution and transmission pipelines, as well as smaller “service” pipelines that connect directly to homes and businesses. We bury much of our pipe underground, where it is away from weather and activities that commonly cause damage and leaks. Atmos Energy has always had processes and procedures in place to ensure the safety of our distribution and transmission network. During fiscal year 2019, we adopted a Pipeline Safety Management System (PSMS), which formally documents our processes and procedures under a systematic and structured framework that builds on our established pipeline safety programs. PSMS was developed by the American Petroleum Institute and is a recommended practice for the pipeline industry. All Atmos Energy employees play a role in our PSMS through identification, prevention, and remediation of operational safety risks.

Additionally, because third party damage represents one of the greatest threats to distribution systems, Atmos Energy administers a Damage Prevention Ambassador Program that empowers team members to identify and prevent potential digging accidents in the field. In fiscal year 2021, ambassadors inspected more than 37,000 excavation sites helping to prevent many potentially dangerous and costly accidents. Additionally we operate an emergency hotline 24 hours a day, 7 days a week to respond and investigate reports of natural gas leaks.

Atmos Energy is committed to practices that reduce methane emissions from our transmission and distribution systems, including infrastructure renewal programs to replace aging steel and cast iron distribution pipelines. Atmos Energy utilizes a number of practices in its day-to-day operations to prevent or reduce methane emissions. Some of the practices include but are not limited to the following:

  • Drawing down transmission line pressure when repairing or working on the pipelines to reduce natural gas released to the atmosphere.
  • Rerouting gas to minimize or prevent venting or blowdowns.
  • Installing pipeline stopples and bypass as necessary to maintain operations and minimize extent of blowdown.
  • Utilizing flares to combust methane instead of releasing methane to the atmosphere.

2021 Global Reporting Initiative (GRI) Index

General Disclosures

GRI IndicatorDescriptionLocation
Organizational Profile
102-1Name of the organizationAtmos Energy Corporation
102-2Activities, brands, products and servicesAtmos Energy 2021 10-K, pages 4–13
102-3Location of headquartersAtmos Energy Corporation
5430 LBJ Freeway
Suite 1800
Dallas, Texas 75240
102-4Location of operationsUnited States
102-5Ownership and legal formAtmos Energy 2021 10-K, pages 4–13
102-6Markets servedAtmos Energy 2021 10-K, pages 4–13
102-7Scale of the organizationAtmos Energy 2021 10-K, pages 4–13
102-8Information on employees and other workersAtmos Energy 2021 10-K, pages 12–13
102-9Supply ChainWorking With Suppliers
Atmos Energy 2021 10-K, pages 5–6
102-10Significant changes to the organization and supply chainAlternative Energy Sourcing
Gas Supply
Atmos Energy 2021 10-K, pages 4–6
102-11Precautionary principle or approachAtmos Energy 2021 10-K, pages 21–34
Environment and Operational Sustainability
102-12External initiativesLCRI
102-13Membership of associationsAmerican Gas Association
Belzoni Humphreys Development Foundation
Building Owners and Managers Association
Chamber Of Commerce
Common Ground Alliance
Daughters Of The American Revolution
Economic Development Council
Gas Technology Institute
Home Builders Association
Iberia Industrial Development Foundation
Kentucky Association Of Manufacturers
Kentucky Gas Association
Louisiana Association Of Business
Louisiana Chemical Industry Alliance
Louisiana Gas Association
Louisiana Restaurant Association
Middle Tennessee Industrial
Mississippi Hospitality And Restaurant
Mississippi Manufacturers Association Membership
Mississippi Partnership For Economic Development Inc
National Energy And Utility Affordability Coalition
Northeast Tennessee Regional Economic Partnership
Operations Technology Development Co
Our Nations Energy Future (ONE Future)
Pipeline Association For Public Awareness
Prowers Economic Prosperity
Rotary Club
Southern Gas Association
Society For Information
Tarrant Regional Transportation Coalition
Tennessee Economic Development Council
Tennessee Gas Association
Women’s Energy Network
Ethics and Integrity
102-16Values, principles, standards, and norms of behavior

Our vision is for Atmos Energy to be the Safest provider of natural gas services. We will be recognized for Exceptional Customer Service, for being a Great Employer and for achieving Superior Financial Results.

Leading with Integrity
Overview and Vision
Environmental and Operational Sustainability
Atmos Energy Code of Conduct, pages 2–3
102-17Mechanisms for advice and concerns about ethics

We are committed to continuous improvement as we work to achieve our vision of being the safest provider of natural gas. We provide an anonymous Compliance Helpline for employees, contractors and the public to give feedback or make recommendations for improvements in safety, risk identification, prevention and mitigation at 866.543.4065 or

102-18Governance structureBoard of Directors
Atmos Energy Corporate Governance Guidelines, pages 1–12
Charter of the Corporate Responsibility, Sustainability, & Safety Committee of the Board of Directors of Atmos Energy Corporation, pages 1–3
102-19Delegating authorityAtmos Energy Corporate Governance Guidelines, pages 1–12
Charter of the Corporate Responsibility, Sustainability, & Safety Committee of the Board of Directors of Atmos Energy Corporation, pages 1–3
Environmental Management
102-20Executive-level responsibility for economic, environmental, and social topicsBoard of Directors
102-21Consulting stakeholders on economic, environmental, and social topicsAtmos Energy Corporate Governance Guidelines, pages 10–11
Board of Directors
102-22Composition of the highest governance body and its committeesBoard of Directors
Atmos Energy 2021 Proxy Statement, pages 4–5
102-23Chair of the highest governance bodyKim R. Cocklin, Chairman of the Board is not part of the organization's management.
Board of Directors
102-24Nominating and selecting the highest governance bodyAtmos Energy 2021 Proxy Statement, page 15
102-25Conflicts of interestAtmos Energy Code of Conduct, pages 14–17
102-26Role of highest governance body in setting purpose, values, and strategyBoard of Directors
Atmos Energy Corporate Governance Guidelines, pages 1–12
Charter of the Corporate Responsibility, Sustainability, & Safety Committee of the Board of Directors of Atmos Energy Corporation, pages 1–3
102-27Collective knowledge of highest governance bodyMeasures taken to develop and enhance the highest governance body’s collective knowledge include regular updates by senior management on financial, social and environmental issues that impact Atmos Energy and the natural gas industry. Ad-hoc updates include operational reports, published articles, academic white papers and research reports on the defined topics and peer company publications. These updates are in addition to the company’s quarterly Board and committee meetings where members of senior management provide and review educational materials on these topics.
102-28Evaluating the highest governance body’s performanceAtmos Energy 2021 Proxy Statement, page 15
102-29Identifying and managing economic, environmental, and social impactsAtmos Energy 2021 Proxy Statement, page 8
Atmos Energy 2021 10-K, pages 14–18
102-30Effectiveness of risk management processesAtmos Energy 2021 10-K: Part I Item 1A. Risk Factors, pages 14–18
Atmos Energy 2021 10-K: Part II Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations, pages 21–34
Charter of the Audit Committee of the Board of Directors of Atmos Energy Corporation, pages 1–7
Atmos Energy 2021 Proxy Statement, page 8
102-31Review of economic, environmental, and social topicsCharter of the Corporate Responsibility, Sustainability, & Safety Committee of the Board of Directors of Atmos Energy Corporation, pages 1–3
Charter of the Audit Committee of the Board of Directors of Atmos Energy Corporation, pages 1–7
102-32Highest governance body’s role in sustainability reportingCorporate Responsibility, Sustainability, & Safety Committee of the Board of Directors
102-33Communicating critical concernsAtmos Energy 2021 Proxy Statement, page 16
102-34Nature and total number of critical concerns
102-35Remuneration policiesAtmos Energy 2021 Proxy Statement, page 39–40
102-36Process for determining remunerationAtmos Energy 2021 Proxy Statement, page 39–40
102-37Stakeholders’ involvement in remunerationAtmos Energy 2021 Proxy Statement, page 36
102-38Annual total compensation ratioAtmos Energy 2021 Proxy Statement, page 64
102-39Percentage increase in annual total compensation ratioAs both the CEO total compensation and median employee total compensation decreased from 2020 to 2021, the ratio of the percentage decrease in the annual total compensation was 5:1.
Stakeholder Engagement
102-40List of stakeholder groupsGovernment and Regulatory Entities: Governors Office, State Public Utility Commissions and City Councils
Customers and Communities: Customer advocacy groups, economic development groups, NGOs, local news, engineering / consulting firms, commercial and industrial customers
Peer Utilities and Associations
Suppliers: Midstream gas, renewable natural gas (RNG) suppliers, contractors, materials suppliers, technology suppliers
102-41Percent of employees covered by collective bargaining agreementsAtmos Energy employees have chosen not to participate in collective bargaining agreements.
102-42Basis for identifying and selecting stakeholdersStakeholders are identified through their direct engagement with Atmos Energy (Employees, Customers, Investors, Suppliers, Regulators) and through the identification of stakeholders that have a unique and or a vested interest in our organization (community partners, environmental agencies, customer advocacy groups, industry associations).
102-43Approach to stakeholder engagementAtmos Energy engages with our stakeholders through multiple channels and it is tailored to address the stakeholder audience and the information being communicated. For direct communications with stakeholders we engage using email, phone calls and in-person or virtual meetings. For indirect engagement we utilize our website, social media platforms, surveys, printed mailings and marketing campaigns. In addition to these methods we engage with investors through quarterly and annual earnings calls, through 1 x 1 meetings in conferences, virtual meetings or upon request. We also engage with employees through satisfaction surveys and our annual review process. None of this engagement was undertaken in connection with the preparation of this report.
102-44Key topics and concerns raised

Throughout the year we engage with stakeholder groups in a variety of ways to gather feedback related to Atmos Energy's operations, policies, procedures and industry specific issues. This engagement allows us to proactively address topics and potential concerns raised by different stakeholder groups. Key topics include:

  • The role of natural gas in the domestic energy portfolio of the future
  • Methane emissions and environmental impact
  • Establishing goals and targets and setting a timeline for each action
  • Renewable natural gas
  • Customer advocacy
Reporting Practice
102-45Entities included in the consolidated financial statementsAbout this Report
102-52Reporting cycleIt is Atmos Energy's intent to publish a Corporate Responsibility and Sustainability Report annually.
102-53Contact point for questions regarding the
102-54Claims of reporting in accordance with the GRI StandardsThis report references the 2016 GRI Reporting Standards.
102-55GRI content indexGRI Content Index

Specific Disclosures

DisclosureDescriptionLocation or Direct Answer
Economic Performance
201-1Direct economic value generated and distributedIndirect Economic Impacts
203-1Infrastructure investments and services supportedThe infrastructure investments made by Atmos Energy support local economies and stakeholders. Through infrastructure investments we promote local economies by providing jobs in the communities where we operate and as customers to local business and suppliers. These investments allow us to provide a clean and reliable fuel source to our customers and operate safely which is to the benefit of all stakeholders.
203-2Significant indirect economic impactsCommunity
Procurement Practices
204-1Proportion of spending on local suppliersAtmos Energy partners with a variety of groups to ensure the safe delivery of natural gas. We are committed to enterprise decision making and a proactive approach in identifying opportunities through our suppliers, employees, and customers. We encourage our suppliers to build relationships with Atmos Energy employees, as the better they understand our needs the better product support they can provide. We also support local hiring initiatives to ensure local suppliers and contractors have the opportunity to work with us. At least 28 percent of our budget has been spent with small and diverse businesses each of the last three years, and 99 percent of our vendors are headquartered in the United States.
205-1Operations assessed for risks related to corruptionAtmos Energy Corporate Governance Guidelines, pages 1–12
Categorical Standards of Director Independence, pages 1–2
Atmos Energy Code of Conduct, pages 18–22
Atmos Energy Corporation Political Activities Policy, pages 1–4
205-2Communication and training about anti-corruption policies and procedures100% of Atmos Energy active employees completed our annual Code of Conduct training in FY2021.
205-3Confirmed incidents of corruption and actions takenAtmos Energy has had no confirmed incidents of corruption or actions taken.
Anti-Competitive Behavior
206-1Legal actions for anti- competitive behavior, anti-trust and monopoly practicesAtmos Energy 2021 10-K: Part I Item 3. Legal Proceedings, page 19
304-2Significant impacts of activities, products, and services on biodiversityBiodiversity and Land Use
304-3Habitats protected or restoredBiodiversity and Land Use
305-1Direct (Scope 1) GHG emissionsGHG Emissions Data
305-2Energy indirect (Scope 2) GHG emissionsGHG Emissions Data
305-4GHG emissions intensityGHG Emissions Data
305-5Reduction of GHG emissionsGHG Emissions Data
305-7Nitrogen Oxides (NOX), sulfur oxides (SOX), and other significant air emissionsGHG Emissions Data
Environmental Compliance
307-1Non-compliance with environmental laws and regulationsAtmos Energy has had no material fine for non-compliance with environmental laws and regulations.
401-1New hires and employee turnoverEmployees
401-2Benefits provided to full-time employees that are not provided to temporary or part-time employeesEmployees
Atmos Energy does not provide health or life insurance benefits to temporary or part time employees. Additionally, part-time employees receive a reduced allocation of time off benefits.
Occupational Health and Safety
403-4Worker participation, consultation, and communication on occupational health and safety100% of Atmos Energy employees are represented in formal joint management-worker health and safety committees.
403-5Worker training on occupational health and safetyEmployees
Training For Safe Operations
403-6Promotion of worker healthEmployees
403-7Prevention and mitigation of occupational health and safety impacts directly linked by business relationshipsSafety
403-9Work-related injuriesSafety Metrics
Training and Education
404-1Average hours of training per year per employeeEmployees
Training For Safe Operations
404-2Programs for upgrading employee skills and transition assistance programsWe provide our employees with the training, tools and opportunities to grow and develop, which is vital to our long-term sustainability. Additionally, we want our employees to take their education as far as they desire. We provide support through the Robert W. Best Education Assistance program, which provides support for employees to work toward advanced technical training or a college degree.
404-3Percentage of employees receiving regular performance and career development reviewsSubstantially all of Atmos Energy full time employees receive annual performance and career development reviews.
Diversity and Equal Opportunity
405-1Diversity of governance bodies and employeesAtmos Energy 2021 10-K, pages 12–13
Board of Directors
Freedom of Association and Collective Bargaining
407-1Operations and suppliers in which the right to freedom of association and collective bargaining may be at riskThere is no significant risk.
Rights of Indigenous Peoples
411-1Incidents of violations involving rights of indigenous peoplesAtmos Energy has had no known incidents of violations involving rights of indigenous peoples.
Human Rights Assessment
412-2Employee training on human rights policies or procedures100% of Atmos Energy active employees completed our annual Code of Conduct training.
Local Communities
413-1Operations with local community engagement, impact assessments, and development programsCommunity Engagement
Environmental Management
413-2Operations with significant actual and potential negative impacts on local communitiesOperations
Marketing and Labeling
417-1Requirements for product and service information and labelingAtmos Energy complies with all state and federal requirements related to identification and labeling as it applies to our natural gas distribution and transmission business.
417-2Incidents of non-compliance concerning product and service information and labelingAtmos Energy has not has any non-compliance concerning product and service information and labeling.
417-3Incidents of non-compliance concerning marketing communicationsAtmos Energy has not has any non-compliance concerning marketing communications.
Customer Privacy
418-1Substantiated complaints concerning breaches of customer privacy and losses of customer dataAtmos Energy has received no substantiated complaints concerning breaches of customer privacy and losses of customer data.
Socioeconomic Compliance
419-1Non-compliance with laws and regulations in the social and economic areaAtmos Energy has had no material fines for non-compliance with laws and regulations.

2020 DOT Report


(PDF, 882KB)

2021 Employer Information Report EEO-1


(PDF, 68KB)

List of Acronyms

Atmos Energy CRS Report Acronym List

  • AEE—Atmos Energy Essentials
  • AGA—American Gas Association
  • AMLD—Advanced Mobile Leak Detection
  • APT—Atmos Pipeline Texas
  • Bcf—Billion Cubic Feet
  • CEO—Chief Executive Officer
  • CFR—Code of Federal Regulations
  • CGI—Combustible Gas Indicator
  • CH4—Methane
  • CNG—Compressed Natural Gas
  • CO2e—Carbon Dioxide Equivalent
  • CRDS—Cavity Ring-Down Spectroscopy
  • CRS—Corporate Responsibility and Sustainability
  • CRS&S—Corporate Responsibility, Sustainability, and Safety
  • CY—Calendar Year
  • DART—Days Away/Restricted/Transfer Injury Rate
  • DIM—Distribution Integrity Management
  • DNG-SAC—Downstream Natural Gas Information Sharing and Analysis Center
  • DOT—Department of Transportation
  • EAPC—Employee Activity Planning Committee
  • E-Bill—Electronic Billing
  • EEO—Equal Employment Opportunity
  • EPA—Environmental Protection Agency
  • EPS—Earnings Per Share
  • ESG—Environmental, Social, and Governance
  • FBI—Federal Bureau of Investigation
  • FID—Flame Ionization Detector
  • FLC—Fort Lewis College
  • FLIR—Forward Looking Infrared Camera
  • FY—Fiscal Year
  • GCI—Gas Cloud Imaging Camera
  • GHG—Greenhouse Gas
  • GPS—Global Positioning System
  • GRI—Global Reporting Initiative
  • HCA—High Consequence Area
  • H-E-L-P—Determine Hazard, Determine Extent of Hazard, Protect Life, and Protect Property
  • ICS—Incident Command System
  • ILI—In-Line Inspection
  • ISD—Independent School District
  • ISN—ISNetworld
  • KPI—Key Performance Indicator
  • KTW—Keeping the Warmth Program
  • LCRI—Low Carbon Resources Initiative
  • LDC—Local Distribution Company
  • LEED—Leadership in Energy and Environmental Design
  • LIHEAP—Low Income Home Energy Assistance Program
  • M&A—Mergers and Acquisitions
  • MMcf—Million Cubic Feet
  • MT—Metric Tons
  • N2O—Nitrous Oxide
  • NGSI—Natural Gas Sustainability Initiative
  • NIST—National Institute of Standards and Technology
  • NRCS—Natural Resources Conservation Service
  • O&M—Operations and Maintenance
  • OMD—Optical Methane Detector
  • ONE Future—Our Nation’s Energy Future
  • PHMSA—Pipeline and Hazardous Materials Safety Administration
  • PIM—Pipeline Integrity Management
  • PSMS—Pipeline Safety Management System
  • RIR—Recordable Injury Rate
  • RMCC—Risk Management and Compliance Committee
  • RMLD—Remote Methane Leak Detection
  • RMVC—Reportable Motor Vehicle Collision Rate
  • RNG—Renewable Natural Gas
  • RNG Coalition—Coalition for Renewable Natural Gas
  • ROW—Right-of-Way
  • SASB—Sustainability Accounting Standards Board
  • SBA—Small Business Administration
  • SMART—Sustainable Methane Abatement & Recycling Timeline
  • SNAP—Supplemental Nutrition Assistance Program
  • SOX—Sarbanes-Oxley Act of 2002
  • SP4K—Snack Pak 4 Kids
  • SUV—Sport Utility Vehicle
  • TCFD—Task Force on Climate-Related Financial Disclosures
  • U.S.—United States
  • UGLD—Ultrasonic Gas Leak Detection
  • WMR—Wireless Meter Reading
  • ZEVAC—Zero Emissions Vacuum and Compressor
  • ZNE—Zero Net Energy
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