Our Employees Fuel Our Business
At Atmos Energy, we strive to have a workforce that reflects the 1,400 unique communities we serve. We believe that the meaningful contributions of a workforce with a variety of skills, talents, backgrounds, and experiences fosters innovation and engagement, supporting our vision of being the safest provider of natural gas services.
64%
of our new hires were minority and women in calendar year 2022
In calendar year 2022, 64% of our new hires were minorities and women. We enhance the knowledge and skills of our employees through training, and we empower them by creating opportunities for meaningful participation and growth.
That is why when someone comes to Atmos Energy, whether for their first job or after many years of experience, it is often the final stop on their career journey. They feel at home in a company that reflects their values and supports their efforts. At the same time, we hire and train new employees in each of our operational areas to learn from seasoned Atmos Energy subject matter experts.
In calendar year 2022, people who retired from the Company had an average service tenure of 28 years. Taken as a whole, Atmos Energy has an average employee tenure of 11 years—nearly three times the national average.
As of December 31, 2022, our overall workforce totaled approximately 4,800 employees, of which 23% are women and 36% minority. Atmos Energy employed 789 individuals in leadership positions (supervisors through senior management). One-quarter of those positions were held by women, and nearly one-quarter were held by minorities.
Diverse Leadership
789 employees
25% women
23% minorityOur Culture Reflects AtmoSpirit Principles
AtmoSpirit is Atmos Energy’s unique culture. Its principles are the beliefs and behaviors we embrace as a company, driving our actions at work, in our communities, and at home. Established more than 20 years ago, AtmoSpirit is based on five core principles.
Trust
Your Best
the Best
in Others
Difference
the Future
“At Atmos Energy, we treat each other like family, and that’s one of the things that I love about this company.”
Colter C., Sr. Service Technician, Mid-Tex Division
From their first day of employment until their retirement, employees learn and live AtmoSpirit. When employees understand Atmos Energy’s values and how they impact everything we do, it informs their decisions, actions, and attitudes.
“It's amazing that you can actually just love to go to work, and it's not a job. And I feel like that's the difference in working at Atmos. It's not just a job; you enjoy getting up and going to work every day.”
Stacey W., Service Technician 1, Mid-Tex Division
AtmoSpirit helps our employees understand the value of diverse life experiences and perspectives, recognize blind spots and biases, and appreciate that inclusive and diverse teams are essential to success.
Atmos Energy’s Culture Council sustains and strengthens AtmoSpirit. Comprised of employees from across the enterprise who best exemplify our values, the Culture Council convenes regularly to help monitor employees’ health, emotional well-being, and job satisfaction levels. The Culture Council periodically connects with employees and provides them with opportunities to share their personal experiences and opinions about working at Atmos Energy.
“Atmos’ commitment to safety has been clear. I don’t think I’ve gone a day working here where we are not talking about safety. It’s pretty cool.”
Jon G., Service Technician 1, Colorado/Kansas Division
Each Atmos Energy field employee is equipped with a ‘Learning Path’ outlining the necessary training to excel in their role. This Learning Path incorporates technical training that is function specific and health and safety training for every employee. New employees participate in Atmos Energy Essentials (AEE) training after joining the company. In the weeks following AEE, our classroom instructors deliver job-specific training virtually while experienced Field Mentors from across our operating divisions facilitate hands-on, in-person training.
64%
of employees in our Educational Assistance program were minority and women in CY2022
The Charles K. Vaughan Center, Atmos Energy’s state-of-the-art training facility, hosts training and other events for employees, first responders, community officials, and school groups to promote natural gas safety.
In addition to in-house technical training, the Robert W. Best Educational Assistance program is available to all full-time employees upon hiring. The program provides up to $5,250 in tax-free assistance (the current maximum amount allowable under IRS guidelines) annually for tuition, books, administration, transfer, and related expenses.
Employees enrolled in courses with Educational Assistance in 2022
Employees enrolled in 2022 working toward a degree
Employees enrolled in courses since 2018
Bring Out the Best in Others—one of the five core principles of AtmoSpirit—means finding ways to give employees what they need to be successful and continuously add value.
Atmos Energy is Committed to Veterans
We actively recruit transitioning military personnel for a wide range of career opportunities. During calendar year 2022, we employed 293 known veterans and active-duty military team members who impact all areas of our company, contributing their leadership, rigorous work ethic, talents, backgrounds, and experiences to help us be the safest provider of natural gas services.
“We partner with local organizations that share our appreciation of the military community to identify, recruit, and hire veteran and military candidates. Investing in our people is vital to our success and helps us best reflect and serve the communities where we live, work, and play.”
Matt Robbins, Senior Vice President of Human Resources
Atmos Energy veterans are executives, engineers, service technicians, construction crew leads, accountants, customer service agents, marketing associates, public affairs managers, human resources team members, instructional technology experts, workforce development creators, security specialists, and operational support team members. Atmos Energy partners with local veteran and military organizations and nonprofits that connect job-seeking veterans, active-duty military, and their spouses to Atmos Energy career opportunities. In addition, Atmos Energy team members serve as mentors in local veteran and military mentorship programs to support their transition to the civilian workforce, provide coaching on vital employment search techniques, and advise on military-to-civilian cultural differences.
Our Culture Enables Us to Overcome Challenges
In 2022, we witnessed Atmos Energy employees excel at managing risk and seize opportunities to utilize technology to continue their training while maintaining our collaborative culture and keeping our AtmoSpirit strong. Field Mentors regularly attend virtual training sessions to refresh their knowledge, skills, and understanding of AtmoSpirit. We strive to maintain small virtual class sizes to encourage close student-teacher relationships and enrich each student’s individual learning experience.
Being at Our Best
Atmos Energy launched the Workplace Possibilities program in 2022 to improve the health and productivity of our employees. We offer the program through our disability vendor, The Standard, and the program helps employees stay at work when experiencing a medical condition or return to work after a medical leave of absence. Workplace Possibilities treats the whole person, not just the condition that has disabled them.
The Standard provides a designated nurse case manager who partners with the division Human Resources team to create a customized suite of solutions tailored to the employee’s needs and situation. This approach may include ergonomic assessments, evaluation of equipment used in the employee’s role, referrals to some of our other wellness programs, and other tools and resources.
Workplace Possibilities can lead to lower costs, greater productivity, and more engaged employees. The program has already been embraced by members of the workforce needing services and equipment to help them perform their roles.